Privacy policy

Patti Stiles Impro is committed to providing quality services to you and this policy outlines our ongoing obligations to you in respect of how we manage your Personal Information.

security of Personal information

Your Personal Information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure.

When your Personal Information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your Personal Information. However, most of the Personal Information is or will be stored in client files which will be kept by us for a minimum of 7 years.

Why, What, Where and how.

We use personally identifiable information for essential communications, such as Emails, accounts information, and service details. We may also use this information for other purposes, such as promotional Emails or Newsletters. At any time you can unsubscribe by clicking the link at the end of the newsletter or by sending us a EMAIL.

When you buy something on this website, we collect personal information from you to fulfill the order. We may collect information like your:

  • Billing and shipping address

  • Details relating to your purchase choice

  • Email address

  • Name

  • Phone number

Payment details, such as credit card numbers, is not collected, seen or stored by Patti Stiles Impro. We use Stripe, our payment processing platform, and Trybooking, our event ticketing platform. More information on these platforms is listed below in Third Parties and Workshop Bookings.

Our website provider, Squarespace, collects personal data to power website analytics. This includes:

  • Information about your browser, network, and device

  • Web pages you visited prior to coming to this website

  • Your IP address

This information may also include details about your use of this website, including:

  • Clicks

  • Internal links

  • Pages visited

  • Scrolling

  • Searches

  • Timestamps

This information is used to learn about site traffic and activity.

cookies

Squarespace websites use cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app. For information about viewing the cookies dropped on your device, visit The cookies Squarespace uses.

Blog

This website includes commenting functionality on some pages which enables you to post a comment. This website collects personal data when you post a comment, including:

  • Your name (which will be displayed as part of your posted comment)

  • Your email address (optional, to let you know if someone replies to your comment)

  • Your website URL (optional)

This website includes “likes” functionality on some blog posts which enables you to “like” a post. This website collects personal data when you like a post to try to prevent the same person from liking the same post during the same visit, including:

  • Information about your browser, network and device

  • Details about the web page or content you shared or proposed to share

  • Your IP address

workshop booking

When you book for a workshop, which is produced by Patti Stiles Impro, you will be directed to Trybooking our event ticketing platform. We may collect information like your:

  • Email address

  • Name

  • Phone number

  • information about your improvisation experience

Through Trybooking, you may be required to provide certain Personal Information to complete a booking which may include your name, address, telephone number and email address. If you make a payment for an event we may also collect financial information from you including your credit card number and expiration date. As part of our compliance with the Payment Card Industry Standard (“PCI”), we will only store partial credit card numbers. We will retain the transaction details for an event or fundraising campaign for audit purposes.

thrid parties

We only shares your details as necessary for the third party to provide that service. These third parties are prohibited from using your personally identifiable information for any other purpose.

We share this information with Squarespace, our online store hosting provider, and Stripe, our payment processing and credit card processing platform, so that they can provide website services to us.

As you go through checkout, this site may auto-complete your shipping and billing address by sharing what you type with the Google Places API and returning suggestions to you to improve your checkout experience.

When you sign up for newsletters or marketing emails we may collect personal information from you like your:

  • Email address

  • Name

  • What country you live in

  • your engagement with the newsletter and / or marketing emails

  • information about your improvisation experience

We share only necessary information with Mailchimp Intuit, our email and marketing automations platform and Squarespace Email campaigns for them to provide their service.

For more information on our service providers and their Privacy Policys

If you have any questions not addressed in this Policy, please feel free to contact us .